- We care about your privacy – We automatically delete unused contact data after 12 months. We have a data protection officer to ensure that we apply best practices, and to make sure that we uphold your rights under data protection law.
- Safe and Secure – Protecting your privacy is very important to us. We’re committed to making sure that your personal data stays safe.
- You’re in the driver’s seat – You have full control over the personal information we hold about you. You can request a copy of the information we hold and ask us to update or delete all or part of your details. You can amend your contact preferences for each method of communication separately, by contacting us or using unsubscribe links in any of the communications.
- Your interests – We will only ever contact you about products and services that we think you may be interested in – only if you have consented.
How we use your information
This privacy notice, sets out how we will use the personal data that we collect about you. It applies to information about you that you have provided to us, or information that we have collected about you.
We may collect personal information from you in a variety of ways, including, but not limited to, when you visit our website, fill out a form, during a telephone conversation, or subscribe to a newsletter. You may be asked for your name, email address, mailing address, phone number and other specific details relating to your enquiry. You may, however, visit our website anonymously.
Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. This means for instance that data you pass to us may be processed outside the Australian Economic Area, although the data will always be held securely and in line with the requirements of data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way. We will however ensure that adequate measures are in place to protect your information and treat it as securely as it would have been had it remained in the Economy of Australia.
We may also use your information to help us better understand you as a customer so that we can tailor our services to meet your needs, for statistical analysis and to monitor and analyse our business.
Using our services
When you use our service, we may process your details as required, so that we can manage your enquiry with us. This will be done based on both your legitimate interests and the legitimate interests of Paramount Leads.
The personal data that we hold about you will be retained for a period of 1 year, at which point it will be securely destroyed. Within this 12-month period, you may be contacted again to follow up your initial enquiry and to evaluate the service you received. We believe that it’s in both our customers interest and our interest to contact you for this purpose. However, if you object, then please let us know.
By using our website
If you visit our website, we will automatically collect the following information;
- Technical information, including internet protocol (IP) address used to connect your computer to the internet, the display language, browser type and version, the operating system and the platform.
- Information about your visit, including clickstream to, through and from our sites, what you viewed or searched for, response times and response times.
This information is collected by cookies. You can find out more about the cookies we use, by visiting our Cookie section further down this page.
Please note, to improve our website, we may use the feedback you provide to improve our products and services. We believe that this is in both our customers interest and the interest of Paramount Leads. We won’t share this information with anyone else, we just want to improve our service to you.
By completing an enquiry form
The information that we collect from an enquiry form that you complete will be used to process your interest in our services.
When your enquiry has been generated by an enquiry form, to gain additional information from you, we may contact you by telephone.
We may ask you if you’d like to receive details of other services that we provide and any relevant offers. We will only use your personal information for this purpose if you have consented. You may unsubscribe from any email marketing via unsubscribe links placed within each email or by emailing email@example.com.
We may also ask for consent for our partners to contact you with news and information of special offers. Please be assured that we will only share your data for this purpose when you have agreed for us to do so.
Your Rights: Accessing your Personal Information
In accordance with data protection legislation, you can make a request to us for the personal information we hold about you. This is called a ‘subject access request’. If we do hold information about you, we will:
- give you a description of it;
- tell you why we are holding it;
- tell you who it could be disclosed to; and
- let you have a copy of the information in an intelligible form.
We will provide you with the information to which you are entitled within one month of your request. However, we will need to check who you are and therefore we will ask you for proof of identity. We do this to protect your personal information from being disclosed to anyone who should not have access to it.
You may be able to exercise additional rights, such as:
The right to rectification. This gives individuals the right to have inaccurate personal data rectified or made complete if it’s incomplete. You can make this request either verbally or in writing. However, this is not an absolute right and in certain circumstances we may refuse a request for rectification.
The right to erasure. This is also known as ‘the right to be forgotten’. You can make this request either verbally or in writing. writing. However, this is not an absolute right and only applies in certain circumstances.
The right to restrict processing. Individuals also have a right to request the restriction or suppression of their personal data. You can make this request either verbally or in writing. However, this is not an absolute right and only applies in certain circumstances.
The right to data portability. Individuals have a right to obtain and use their personal data for their own purposes across different services. However, it only applies to information that an individual has provided to a controller. You can make this request either verbally or in writing.
The right to object. The right gives individuals the right to object to the processing of their personal data in certain circumstances. However, this is an absolute right when individuals object to direct marketing. You can make this request either verbally or in writing.
All of these rights must be responded to within ONE month.
There are also other rights related to automated decision making, including profiling. This means that you may have a right to object to automated decision making or profiling. However, if this type of processing is necessary for the performance of a contact or if you have given your explicit consent, then it is acceptable to do process data in this way.
Paramountleads.com may include links to external websites. These links are relevant to the content they are linking from and are suitable for the likely audience. They may also offer commercial services, such as online purchases. However, we are not responsible for the content of external websites. This is because:
- We do not produce them or maintain them.
- They can be changed without our knowledge or agreement.
These links are provided for your information only and not intended to signify that we endorse any such website and/or content. It is your responsibility to check the terms and conditions of any other websites you may visit.
Your acceptance of these terms.
By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.
What is a Cookie and what do they do?
A cookie is a text file that is put on your device (computer, laptop, notebook etc.) when you visit a website. Cookies can give users of websites a better experience and make them work more efficiently. Without cookies, it would be very difficult for a website to remember the user’s preferences or registration details for a future visit.
Strictly Necessary: These are cookies that are necessary. If you don’t allow these cookies, then you won’t be able to use our website.
Analytical/Performance: These cookies allow us to count visits and traffic so that we can improve the performance of our site and therefore improve the customer experience. If you don’t allow these cookies, then we won’t know which pages are the most (and least) popular.
Functionality: These cookies allow the website to provide better functionality and personalisation. If you don’t allow these cookies, then some parts of the website may not work properly.
Targeting: These cookies and similar technologies help personalise content. Whilst these cookies and similar technologies can track your visits to other websites, they don’t usually know who you are.
How do I manage cookies?
You can modify your browser settings so that it notifies you when cookies are sent to your device. This will allow you to manage the cookies that are set from using this website.
Here’s how you manage cookies in the various major browsers:
If you have any questions or comments on this Cookies Policy, then please contact: firstname.lastname@example.org.
This document was last updated on 23/07/2019.